What happens next
- We check the information you submitted and confirm availability.
- We reply to the email address or phone number you gave us, normally within one business day.
- No payment is collected on this page, and no contract is concluded until you receive our written confirmation.
Your consumer rights
Before any distance contract is concluded we provide clear information on our identity, the characteristics of the service, the total price including mandatory taxes and fees, cancellation and refund terms, the complaint procedure and your consumer rights, as required by Law of Ukraine No. 3153-IX “On Consumer Protection” dated 10 June 2023.
Complaints may be sent to contact@nylthoria.com or +380 636 697 5276; we answer in writing. If a complaint is not resolved, you may apply to the State Service of Ukraine for Food Safety and Consumer Protection and/or seek protection in court.
Personal data and cookies
Data you submitted is processed on the basis of your consent and to take steps at your request before entering a contract, in line with Law of Ukraine No. 3627-IX “On Personal Data Protection” dated 6 June 2024. Our Privacy Policy sets out the details and your rights.
Non-essential analytics and marketing cookies are used only with your prior informed consent, which you may refuse or withdraw at any time.